Training and Development Process at Tata Main Hospital

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The Tata Group, which was founded by Jamsetji Tata in 1868, had grown to comprise over 100 companies in seven business sectors - communications and information technology, engineering, materials, services, energy, consumer products, and chemicals. Initially inspired by the spirit of nationalism, the group had pioneered several industries of national importance in India - steel, power, hospitality, and airlines. As of early 2012, the major Tata companies were Tata Steel, Tata Motors, Tata Consultancy Services, Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, Tata Communications, and Indian Hotels.

The group had operations in 80 countries across the globe, and its companies exported products and services to 85 countries. It had revenues of US$100.09 billion in 2011-12. Tata companies employed over 425,000 people worldwide. The Tata Group’s contribution to the Indian exchequer for the year 2011-12 was US$7.72 billion out of the total US$265.09 billion. Each enterprise in the Tata Group operated independently, with its own board of directors and shareholders.

Since its inception, the Tata Group had sought to function with ethics, integrity, social consciousness, and fairness. The group's strategy of 'Leadership with Trust' sought to achieve higher value for its stakeholders, better returns for society, and an ethical model of business. The guiding mission of the Tata Group was stated by JRD Tata in the following words: “No success or achievement in material terms is worthwhile unless it serves the needs or interests of the country and its people." Even earlier, Jamsetji Tata had said, "Community is not just another stakeholder in business but is in fact the very purpose of its existence." The group had always been recognized as a value-driven organization. Considered pioneers in the area of CSR in India, the Tata Group had played an active role in nation building and socio-economic development. A unique feature of the group was that 63% of the equity capital of Tata Sons was held by Tata trusts, which were philanthropic in nature. According to JRD Tata, “The wealth gathered by Jamsetji Tata and his sons in half a century of industrial pioneering formed but a minute fraction of the amount by which they enriched the nation. The whole of that wealth is held in trust for the people and used exclusively for their benefit...

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